Privacy Policy for 77zx — Your Data, Protected

1. Overview

77zx ("we", "us", "the Platform") takes the privacy of its players seriously. This Privacy Policy describes how we handle personal data collected from players who register and use the 77zx platform at 77zx.pro. It applies to all features of the platform — account registration, deposits, withdrawals, sports betting, casino games, the VIP programme, and customer support.

When you register an account, deposit funds in PKR or interact with any part of the platform, you are sharing certain information with us. This policy tells you what that information is, what we do with it, and how we protect it. Please read it carefully alongside our Terms and Conditions.

If you have any questions about how your data is handled, the contact details at the end of this policy are the right place to start.

2. What We Collect

The personal data 77zx collects falls into the following categories:

3. How We Collect It

77zx collects your personal data through three main channels:

• Directly from you: When you register an account, fill in your profile, deposit funds, request a withdrawal, contact support, or respond to any platform communication.
• Automatically: When you use the platform, our servers log technical data including your IP address, device information, browser type, session duration and activity within the platform. This happens whether or not you are logged in.
• From payment providers: When you deposit or withdraw using JazzCash, Easypaisa, Raast or a bank transfer, our payment processing partners pass us the information needed to match and confirm your transaction. We do not receive raw card numbers or full wallet credentials — only the data needed to reconcile your account.

4. Why We Use Your Data

Every piece of data 77zx collects has a specific purpose. We do not collect data we do not need. The main reasons we process your personal information are:

• Account management: Creating and maintaining your account, verifying your identity, enabling login and managing your account settings.
• Payment processing: Processing PKR deposits via JazzCash, Easypaisa, Raast and bank transfer; processing withdrawal requests to your registered payment account.
• Platform operation: Enabling you to place bets, play casino games, participate in the VIP programme and access all platform features.
• Security and fraud prevention: Detecting and preventing fraudulent activity, multi-accounting, money laundering and other misuse of the platform.
• Customer support: Responding to your queries, resolving disputes and handling account-related requests.
• Platform improvement: Analysing usage patterns to improve the platform experience — which games are popular, where the interface creates friction, how deposits flow.
• Responsible gaming: Monitoring play patterns to identify signs of potentially problematic behaviour and, where appropriate, providing information about self-management tools.
• Legal compliance: Meeting any applicable legal or regulatory obligations including anti-money-laundering checks and record-keeping requirements.

5. Payment & Financial Data

Because 77zx handles real-money transactions in PKR, payment data is handled with extra care. When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed through our payment partners. 77zx receives confirmation of the transaction amount, the reference number and the account name — enough to credit your balance and maintain your transaction history.

We do not store complete mobile wallet PINs, full card numbers (where applicable), or internet banking passwords. Our payment integrations are designed so that sensitive credential data never passes through our own servers.

All deposits and withdrawals must come from and go to accounts registered in your own name. This is both a security measure and a requirement for maintaining accurate financial records. Deposits from accounts in someone else's name are not accepted.

Your transaction history in PKR — deposits, withdrawals, bonus credits and game activity — is stored in your account and is accessible to you at any time via your account dashboard.

6. Data Sharing

77zx shares your personal data only where it is necessary to operate the platform or comply with legal obligations. The categories of third parties who may receive your data are:

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and any other payment method providers required to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification providers: Third-party services used to verify your identity when account verification is required — for example, document verification services.
• Platform infrastructure providers: Cloud hosting, server management and platform technology providers who process data on our behalf under strict data processing agreements.
• Analytics providers: Services used to analyse platform usage — these receive aggregated or anonymised technical data, not personal account details.
• Legal authorities: If required by law, court order or applicable regulatory authority, 77zx may disclose account information. We will always check the validity of such requests before complying.

In all cases where data is shared with a service provider, 77zx requires that provider to handle the data securely and only for the specified purpose. We do not allow third-party service providers to use your data for their own marketing or other independent purposes.

7. Cookies & Tracking

77zx uses cookies and similar tracking technologies to keep the platform working properly and to understand how players use it. Cookies are small text files stored on your device. The main types of cookies used on 77zx are:

• Essential cookies: Required for core functions such as keeping you logged in, maintaining your session and processing transactions. These cannot be turned off without breaking the platform.
• Performance cookies: Help us understand which parts of the platform are used most, how long sessions last and where players encounter issues. This data is used in aggregate to improve the experience.
• Preference cookies: Remember your settings and preferences — for example, language preferences or notification settings — so you don't have to reset them each visit.

You can control cookie settings through your browser. However, disabling essential cookies will affect your ability to log in and use the platform normally. 77zx does not use cookies to serve third-party advertising.

8. Data Retention

77zx keeps your personal data for as long as your account is active and for a defined period after account closure. Financial transaction records are retained for longer periods in line with standard record-keeping practices. The general retention periods are:

• Active account data: Retained for the full duration of your account and for a period after closure to handle any pending disputes, withdrawal requests or support queries.
• Transaction records: PKR deposit and withdrawal records are retained for a standard period following your last transaction or account closure, as required for financial record-keeping purposes.
• Support communications: Chat logs and email correspondence with the support team are retained for a defined period to allow us to review and improve support quality and to handle any escalated disputes.
• Identity verification documents: Retained only for as long as needed to satisfy the verification requirement and any applicable record-keeping obligations, after which they are securely deleted.

When data is no longer needed and the applicable retention period has passed, it is deleted or anonymised so that it can no longer be linked to you as an individual.

9. How We Keep It Safe

77zx uses a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include:

• Encrypted connections (HTTPS/TLS) for all data transmitted between your device and the 77zx platform.
• Secure storage of account credentials — passwords are hashed and never stored in plain text.
• Access controls that limit which team members can view sensitive account or financial data, based on their role and need.
• Regular security reviews of the platform infrastructure to identify and address vulnerabilities.
• Payment data handled exclusively through secure, established payment provider integrations — raw financial credentials do not pass through or reside on 77zx servers.

While we do everything reasonable to protect your data, no internet-based system is completely immune to risk. You also play an important role in keeping your account secure — use a strong, unique password and never share your login details with anyone. If you believe your account has been compromised, contact the support team immediately.

10. Your Rights

As a 77zx player, you have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data 77zx holds about you at any time.
• Right to correction: If any data we hold about you is inaccurate or incomplete, you can ask us to correct it. For most account details, you can update these yourself in your account settings.
• Right to deletion: You can ask us to delete your personal data. We will do so where there is no legal or legitimate operational reason to retain it. Note that some data — particularly financial transaction records — may need to be retained for a defined period regardless of a deletion request.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved.
• Right to data portability: You can request your account data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on your consent (for example, receiving promotional communications), you can withdraw that consent at any time.

To exercise any of these rights, contact the 77zx support team using the details in the Contact section below. We will respond to all legitimate requests as promptly as possible.

11. Minors

77zx is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, please do not register an account or attempt to use any part of the platform.

If we become aware that an account has been registered by a person under 18, the account will be closed immediately and any deposited funds returned to the original payment source after verification. Any winnings generated on a minor's account will be voided.

If you believe a minor has registered on 77zx, please contact our support team immediately so we can investigate and take appropriate action.

12. Third-Party Links

The 77zx platform may from time to time reference or link to third-party services — for example, payment provider portals such as JazzCash or Easypaisa. Once you leave the 77zx platform and visit a third-party site or service, that site's own privacy policy applies and 77zx has no control over how your data is handled there.

We recommend reviewing the privacy policies of any third-party services you use in connection with your 77zx account, particularly your chosen payment provider.

13. Policy Updates

77zx may update this Privacy Policy from time to time to reflect changes in how we operate, new features added to the platform, or changes in applicable legal or regulatory requirements. When this policy is updated, the revised version will be published on this page with a new "Last updated" date.

For significant changes that materially affect how your data is used, we will make reasonable efforts to notify active account holders via platform notification or other means. Continued use of the platform following any update constitutes your acceptance of the revised policy.

We encourage you to review this page periodically so you are always aware of how your data is being handled.

14. Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or how 77zx handles your personal data, please get in touch with the support team. Include your registered username and a clear description of your query so we can assist you quickly.

You can reach us at: [email protected]

For responsible gaming concerns, self-exclusion requests or account management tools, please also visit the Responsible Gaming page — these tools are available at any time without needing to wait for a support response.